You can cancel an order within 24 hours of placing it or before it has been shipped. To cancel, email us with your Order ID, and we will guide you through the process.

Once an order is placed, changes to items or delivery addresses are not possible. You may cancel the order (if eligible) and place a new one.

Depending on your location and courier availability, your order is typically delivered within 3 to 8 business days.

If a delivery cannot be completed due to an incorrect address or unavailability, the package will be returned to our warehouse. You may request a re-delivery by contacting us.

Items must be unused, unwashed, and in their original condition with all tags, labels, and packaging intact. Return requests should be submitted within 48 hours of delivery.

Once we receive and approve your returned item, the refund will be processed to your original payment method within 5 to 7 business days.

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery and provide clear photos or videos for verification.. 

Yes, if an item partially meets our return guidelines, we may offer a partial refund at our discretion.

We treat your privacy as a top priority. Any information collected is used to provide a safe, secure, and smooth shopping experience.

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If you have an issue, submit it through our contact page with a clear description and supporting documents. Unresolved matters can be escalated to our Grievance Officer.

Minor variations in color, texture, or fit may occur due to screens and lighting. Transit delays or third-party website claims are beyond our control, but we assist in resolving such issues promptly.